Help

Getting started

1. Install FrameDecks on the Windows PC that drives your screen or your stream: download it here. It is free.
2. Plan the meeting: in the program (Studio → Prepare) or on this website (Plan), from any computer or phone.
3. Choose how people see it: in the program, Settings → How people see it (FrameRelay in your video meeting or streaming platform, the Share Window, or a projector, TV or live production tool).
4. Practise: Studio → Run → tick Practice mode. Your audience would see a black screen while you try Go Live, Next and Hide all.

On the day

• Open FrameDecks on the service PC and select Run.
• Read Before you start: every line green? Untick Practice mode if it is on.
• In your video meeting or streaming platform, choose FrameRelay as the camera (if that is how people see it).
• Running from a phone? Open Live here, or the phone remote on the local Wi-Fi.
• The keys: T Go Live, ] Next, [ Previous, Esc Hide all, K Black screen.

If something goes wrong

• Something wrong is on screen: press Esc (Hide all). It always works.
• The screen must go dark now: press K (Black screen); press it again to come back.
• Your meeting app shows no FrameRelay camera: in FrameDecks, Settings → How people see it → FrameRelay Camera → Install, then restart the meeting app.
• The website says the PC is offline: open FrameDecks on that PC and check its internet.
• More answers: troubleshooting guide, full getting-started guide.

Words

Frame

One step of the meeting: what is on screen at one moment.

Prepare / Run

Plan and edit / run the service, with nothing to edit by accident.

FrameRelay

FrameDecks's own camera, which you choose in your video meeting or streaming platform.

Service PC

The Windows PC that runs the meeting.

All the words: glossary.

Contact

A question, a problem or an idea? Write to [email protected]. In the program, Settings → Diagnostics → Copy diagnostics adds useful details (never your PIN or members).

FrameDecks 6.12 · free and open source (Apache 2.0) · Privacy