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FrameDecks

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Remote operators

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How to run a service, or draw on the screen, from a phone or iPad with the FrameDecks remote.

Who this is for: anyone controlling the service from a phone or tablet, in the room or nearby.

On this page


Your responsibilities

  • Step through Frames and Content in time with the leader.
  • Draw on the picture when asked (circle a word, underline a phrase).
  • Keep an eye on the connection and hand back to the PC if needed.

Five things to know

  1. Simple or Advanced. The Simple remote has big buttons for Frames and Content. ⋯ → Advanced remote adds search, a Teleprompter panel, slides and Run-through.
  2. CHANGE switches between questions, scriptures and slides when a Frame has more than one.
  3. ANNOTATE shows the live picture; draw with your finger, and it appears on screen when you lift it. Turn the phone sideways for a full-screen picture.
  4. Run-through (Advanced) lets you look ahead on the phone without changing the screen.
  5. HIDE ALL is always at the top right.

Drawing from a phone held sideways

Before the service

  • Phone charged (or on a charger); Do Not Disturb on; screen stays awake.
  • On the same Wi-Fi as the PC; remote open and showing Connected.
  • Agreed with the service operator who controls Next.
  • Tried ANNOTATE once: draw, Undo, Done.
  • Used Run-through to check the order of the Frames.

During the service

  • Follow the leader's pace; glance at Current Frame and Current Content to stay oriented.
  • When drawing, use short, simple marks; Undo removes the last one; Done hides all drawings.
  • If you help lead the discussion, read the Frame's script: TELEPROMPTER in the Simple remote (full screen), or the Teleprompter panel on the Advanced remote's Live tab. Only you see it.

After the service

  • Select Done if the drawing pad is still open, so drawings are hidden.
  • Tell the service operator about any connection drops.

When something goes wrong

Situation Do this
Wrong item on screen HIDE ALL, then step to the right item
Pressed Next too early PREVIOUS CONTENT or PREVIOUS FRAME
Screen must go dark BLACK SCREEN (press SHOW PICTURE to return)
"Not connected" Check Wi-Fi; tell the operator, who carries on from the PC. See Remote control
Drawing pad shows only cards The camera is off or starting; you can still draw
Locked after wrong PINs Wait 60 seconds, then enter the PIN from Settings

Getting started in this role

  1. Read Remote control.
  2. Connect your phone and practise with Run-through during the week.
  3. Follow the three-week onboarding plan.